Dynamic and strategic Visual Storyteller, Communications Strategist, and Brand Experience Leader with a proven track record of transforming complex business objectives into clear, engaging, and actionable communications. Experienced in visual storytelling, knowledge management, employee engagement, SharePoint experience design, executive communications, and brand governance. Adept at connecting leadership vision with organizational goals through compelling visual experiences, communication ecosystems, and user-centered design solutions.

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Strategic Communications & Visual Storytelling

Lead Public Sector communication initiatives that translate complex strategies, organizational priorities, and leadership messaging into engaging visual stories and communication experiences. Develop executive presentations, newsletters, infographics, campaigns, and digital content that strengthen alignment, improve understanding, and drive employee engagement across diverse audiences.

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Knowledge Management & Information Experience Development

Lead the development of enterprise knowledge management initiatives focused on improving resource discoverability, content governance, and information accessibility. Design sustainable frameworks, repository structures, and content management strategies that support organizational efficiency, collaboration, and long-term knowledge retention across Public Sector teams.

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SharePoint Strategy, UX & Digital Experience Design

Oversee the design, enhancement, and governance of Public Sector SharePoint environments, creating intuitive user experiences that improve navigation, accessibility, and content organization. Implement information architecture best practices while ensuring digital resources remain easy to locate, maintain, and utilize across the organization.

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Brand Management & Visual Identity Leadership

Ensure consistent application of Lumen brand standards across executive communications, events, campaigns, presentations, and digital platforms. Develop visual communication strategies, branded assets, templates, and design systems that strengthen organizational identity while supporting business objectives and stakeholder engagement.

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Employee Engagement & Communications Ecosystem Development

Spearheaded the implementation of a connected Public Sector communications ecosystem integrating SharePoint, Viva Engage, executive newsletters, and targeted email communications. Established repeatable communication frameworks that increase awareness, encourage collaboration, and create stronger connections between leadership, employees, and organizational priorities.

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Project Leadership & Cross-Functional Collaboration

Partner with executive leadership, department stakeholders, marketers, enablement teams, subject matter experts, and business operations teams to develop strategic communication solutions. Facilitate cross-functional collaboration using Microsoft 365 technologies and modern workplace tools to streamline workflows, improve communication effectiveness, and support organizational transformation initiatives.

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Event Branding & Experience Design

Lead creative asset development and visual experience planning for executive summits, leadership events, recognition programs, and strategic initiatives. Create event branding, environmental graphics, signage, presentations, digital experiences, and supporting collateral that enhance attendee engagement and reinforce organizational messaging.

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Key Achievements

• Led the launch of a connected Public Sector communications strategy integrating SharePoint, Viva Engage, executive newsletters, and email communications into a unified employee experience.

• Directed the development of Public Sector knowledge management initiatives focused on resource governance, content ownership, and enterprise-wide information accessibility.

• Designed and launched department SharePoint experiences that improve resource discoverability, employee engagement, and content management effectiveness.

• Developed executive communication assets, visual storytelling campaigns, and strategic presentations supporting leadership engagement and organizational initiatives.

• Established scalable communication processes and governance frameworks that support long-term sustainability and cross-functional collaboration.

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TECHNICAL SKILLS, TOOLS & EXPERTISE

▪ Creative & Design Tools: Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Acrobat, Express), Microsoft PowerPoint, Word, Excel, Visio​

▪ Digital Workplace & Collaboration Platforms: SharePoint, Viva Engage, Microsoft Teams, Planner, OneDrive, Poppulo, Microsoft 365​

▪ Communications & Storytelling: Executive Communications, Visual Storytelling, Internal Communications, Brand Strategy, Employee Engagement, Presentation Design, Campaign Development​

▪ Knowledge Management & UX: Information Architecture, Content Governance, Knowledge Management Strategy, SharePoint Design, User Experience (UX), Resource Lifecycle Management​

▪ Accessibility & Compliance: Section 508 Compliance, Accessible Document Design, Digital Accessibility Standards, Inclusive Content Development​

▪ Core Strengths: Strategic Communications, Cross-Functional Leadership, Change Management Communications, Project Management, Stakeholder Engagement, Process Development, Visual Communication Strategy